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Phone Mapping and Value Types


I am trying to create a phone import profile in which phone types exist in column B and the type can change from row to row.  When I attempt to set the Value Type to 'Field B' for the Constituent Phone - Number, it keeps automatically changing the Value Type to 'Use Default Value'.   Are there any other specific fields that need to be added to the profile to keep the Value Type mapped to 'Field B'?

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I am experiencing this same issue.  Is there a resolution?

Hi Tina,

This is resolved in newer versions of IOM.  If you aren't able to currently upgrade you may just need to edit your data file slightly.  This only happens if the value type of when the phone is mapped in column B so you could insert a column before so that it gets mapped to C instead.



Thank you John!

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