Despite having the "Add banks to Banks table if it does not already exist", I'm getting an error for some of our new constituents:
"Bank does not exist on the constituent record and could not be created."
This affects four of the fifteen new constituents in this particular import. Of these four, three have a missing leading zero and they are the only three in the file that do. This should be taken care of by a dictionary though, and we have checked that this is behaving as expected in the "Test Code" screen.
UPDATE: My colleague has just run another file on another profile and received the same error for one of her constituents. This one has the correct number of digits in both the sort code and account number fields.
Any idea what might be going on?