Start a new topic

Email duplicate criteria

If you have the "include email addresses in duplicate searching" and/or "auto pick record from search results if a single record exactly matches Email" selected - is it looking at all email addresses on the RE record or only particular types, particular addresses, etc.?

Melissa S. Graves

JCA, Inc.

1 Comment

Hi Melissa,

When using the email address for duplicate searching and auto-picking, IOM looks at all emails on all address, regardless of type.

Please let me know if you have any other questions!

Thank you,
Omatic Support
Login or Signup to post a comment