We are implementing Convio and would like to speak to anyone who has used this program along with IOM and Raiser's Edge. We would like to know if there is any glitches in the process and if so, what are they and how were they corrected. We will be in the testing phase of this soon and I want to make sure it go smoothly. We are currently running Net-Solutions for all our online gifts.
Thank you, Heather Kantor
Second Harvest Food Bank of Middle Tennessee
We are now getting ready to test Convio and I need to speak to someone about the fields they use from Convio in order to have IOM import the correct transactions into a batch. If there is anyone out there that can either e-mail or call me or respond via this site it would be great. We cannot go live until we have all of the pieces in place.
Heather Kantor, Second Harvest Food Bank of Middle Tennessee
Do you have a sample file you can post with any specific questions? We'd be happy to help you with it and hopefully we'll hear from other users as well. I know we have a least a few IOM clients that are doing this.
I'm not sure how to upload the excel file into this reply. The file has 134 columns. Many of which we don't need. I am trying to create a profile in IOM for this now...not sure how it will work though.