I am trying to figure out how to pull the necessary data files from Sphere for our implementation. I tried BB knowledgebase and got this : What they do is run a report out of sphere (they run it under the event) and export that report to excel with the fields that you would need for the import. From there, you would use Import-o-Matic to import the data to Raiser's Edge.
Anyone know which report they ran?
Thank you in advance for any help you can give!
almost 10 years ago
Hi Rosemary, I use the payment detail report. It works really well for us. I export a day at a time and include all of our thon events, our ecommerce and another account we have on a different spere instance. We added extra columns where needed to capture some info like team name. I'm happy to discuss this with you if you want to email me directly. I also have a blog at http://allthingsblackbaud.blogspot.com/. I'm going to continue to post more info there. We love the product. Good luck to you.