This is my first post on this forum so apologies if my question has been posed and answered before.
Basically I would like to know whether it's possible to import a new attribute onto a constituent's record, through IOM, irrespective of whether they've got an attribute of that same category on their record already? We have an attribute category of Mailing Exclusions which a constituent can have more than one of on their record but when I try to import a new attribute of that category it just overwrites any current one.
I can get IOM to import the attribute when there isn't already one of that type on the record but I can't seem to make it differentiate between any current attribute and the new one I want to import.
Any insight would be extremely helpful!
Thanks,
Jon
1 Comment
M
Melissa Graves
said
over 8 years ago
In your configuration settings - under Constituents - what setting do you have in the middle box "when new attribute values are supplied for existing attributes:" - if you have selected Update existing - it is doing what you asked. You would need to select Add new attribute if you wanted it to add it.
Jon Munday
Hello,
This is my first post on this forum so apologies if my question has been posed and answered before.
Basically I would like to know whether it's possible to import a new attribute onto a constituent's record, through IOM, irrespective of whether they've got an attribute of that same category on their record already? We have an attribute category of Mailing Exclusions which a constituent can have more than one of on their record but when I try to import a new attribute of that category it just overwrites any current one.
I can get IOM to import the attribute when there isn't already one of that type on the record but I can't seem to make it differentiate between any current attribute and the new one I want to import.
Any insight would be extremely helpful!
Thanks,
Jon