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This temporary software license has expired for the data file connector or the authorization is invalid.

I just received this error when trying to import records into R.E.

This temporary software license has expired for the data file connector or the authorization is invalid. you will not be able to import transactions.


Anyone else ever receive this error?  I wonder if it is because we are not on the latest version?


1 Comment

Hi Cathy,


This has something to do with your IOM licensing.  It appears setup correctly on our side.  I'm going to have a support rep reach out to you but in the mean time a reboot could possibly fix the issue.


Thanks,


John

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