How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
General & FAQ
What is Omatic Cloud?
What is New in Omatic Cloud
How Do I Reset My Password?
Error: Oops!, Something Went Wrong
How to obtain API Endpoint Credentials
View all 12
Creating and Editing Formulas
How to Map Fields in a Formula
How to Build a Flat File Formula Using the File Upload Data Source
How to Map Multiples of the Same Field
What are the Triage Options?
View all 27
How to Run Formula On Demand
Error: Wrong File
How to Pause a Formula
Records Are Not Automatically Processing to Destination
Why Can't I Click on the Review Button in the Needs Attention Bucket
Error Pulling Records
Error Finding Match: Failed to Apply Matching
How to Update Destination Records with Data Differences
The Save and Cancel buttons aren't visible in the Tasks window
View all 13
How to Access your Classy API Credentials
How to Include Ticketed Event Details in a Classy Transaction Integration
Error: Ticketed events cannot be pulled for more than one campaign
API Error: Update_Source is Missing or Does Not Have a Valid Value
How to Obtain API Credentials for Constant Contact
Error: Status: Conflict, Reason: Conflict
How to Access your DonorDrive Credentials
How to Access your Emma API Credentials
BBCRM Constituents to Emma formula type
Emma Subscribers/Un-Subscribers to BBCRM Constituents
Emma Activity Data to BBCRM Formula Type
How to build an API connected formula for Emma
View all 8
What are the Different Formula Types for syncing data between Encompass and BBCRM?
How to Obtain your Encompass API Credentials
Steps to create a new ADMIN in iModules/Encompass
How to Access your Engaging Networks Credentials
How to Create a New Engaging Networks Data Source
Error: No Export Builder Class Found for Builder Class with Name
What time of day does Engaging Networks data become available?
QCB Transactions missing from Engaging Networks
How to Obtain API Endpoint Credentials for EveryAction
How to Access your HubSpot API Credentials
What happens if my group or interest doesn't exist in Luminate Online?
How Does the Group Sync Formula Process Data?
How to Whitelist the Omatic Cloud IP Address
API Credentials for Luminate Online Data Source
What are the Setting Options in the eCommerce Profile Type
View all 11
What Fields are Required When Sending Data from Altru to Mailchimp
Why Do I Have to Reconfirm Email Addresses?
How To Tell Which Records Are Added or Updated by Omatic Cloud
How to Opt-In Contacts for GDPR
Existing Mailchimp Records are in the New Bucket
View all 8
Salesforce Marketing Cloud
Error: 'You have one or more certificates in your Salesforce org that will expire soon'
How does Enable Customer Name Processing work?
How to Access your Stripe API Credentials
How to Obtain API Credentials for Swoogo
How to Obtain API Endpoint Credentials for WealthEngine
Error: Retrying Record Retrieval when running Secure FTP formula
Error: Cannot Find the Location at the URL Provided
Help Desk Software
by Freshdesk Support Desk