UPDATE: Please note that Customer Support will be closed from December 24 - December 28, 2020.
Product Support Hours: Eastern Time
9am – 6pm : Monday through Thursday
9am – 5pm : Friday
Please note: After hours support is available by appointment only.
Omatic offices are closed for most major U.S. holidays including:
New Year's Day
Memorial Day
Independence Day (July 4th)
Labor Day
Election Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day
Day After Christmas - Boxing Day (Canada)
Support will close at 3pm EST the day before Thanksgiving, Christmas Eve, and New Year's Eve.
If any holidays fall on a weekend, the holiday will be observed the Friday before or the Monday after.