UPDATE: Please note that Customer Support will be closed from December 24 - December 28, 2020.

Product Support Hours: Eastern Time

9am – 6pm : Monday through Thursday

9am – 5pm : Friday

Please note: After hours support is available by appointment only. 

Omatic offices are closed for most major U.S. holidays including:

New Year's Day

Memorial Day

Independence Day (July 4th)

Labor Day

Election Day

Thanksgiving Day

Day After Thanksgiving

Christmas Day

Day After Christmas - Boxing Day (Canada)

Support will close at 3pm EST the day before Thanksgiving, Christmas Eve, and New Year's Eve.

If any holidays fall on a weekend, the holiday will be observed the Friday before or the Monday after.