Product: List Management

Description: Occurs when a record appears in the data multiple times and validation mode is used to import

Environment: All

Version: All

Answer:

Validation mode is allowing the duplicated record to be added to the list.

Validation mode only needs to be used to verify that a profile and data file format work together without generating significant errors.

To prevent this issue, do not check the validation mode option when importing your list. When validation mode is selected, the record is not written to the database until the option to commit is selected at the end of the validation process. If a duplicate exists in the list it will not be found with validation mode on.

With validation mode off, the duplicated record in the data file will be found within the same list because the data is written to the database in real-time and can be checked against for duplicates.

Please refer to the ImportOmatic User Guide for additional information.