Product: ImportOmatic
Description: This solution discusses how to import a duplicate of the existing address as an alternate with a different type without overwriting the existing address record.
Environment: All
Version: All


  1. Open the IOM profile in question
  2. Highlight "Addresses" in the left hand navigation pane profile processing rules
  3. Select the option to "Always Add New Address"
  4. Save Changes to the IOM Profile
  5. In the IOM profile mapping, ensure that the "Preferred" setting is set to "No", to add the address as an "alternate".

This will allow the address addition instead of an update to the existing address record.

For additional information, please refer to the ImportOmatic User Guide