Product: ImportOmatic Connector for Classy
Description: Describes the difference between the Classy "Net Transaction Amount" and Classy "Donation Net Amount"
Net Transaction Amount = total_gross_amount - charged_fees_amount
Donation Net Amount = total_gross_amount - overhead_net_amount - fees_amount
If using Donation Net Amount, it’s important to have the correct overhead_net_amount correctly set up on the transaction. Overhead_net_amount is defined via the transaction items. The transaction item will reference a ticket. And that ticket specifies how much of the item's price is considered overhead.
In the screenshot above, you can see that the tickets price is 50, yet the tax deductible amount is 0.This tells us that the entire ticket amount is considered overhead, which results in that negative donation net amount of -2.4