ImportOmatic Errors/Issues

Error: Insufficient Rights:You must have rights to change configuration settings
Product: ImportOmatic Description: This solution describes how to resolve the Error: Insufficient Rights:You must have rights to change configuration sett...
Wed, May 29, 2019 at 11:53 AM
Error: An error occurred while communicating with the Blackbaud Payment Service. Unable to authenticate the card information.
Product: ImportOmatic Description: This solution describes an alternative solution for bypassing the titled error Environment: All Versions: All Answ...
Tue, Sep 24, 2019 at 8:17 AM
Unable to Select the Import Button after Updating to the Omatic Cloud Connectors
Product: Omatic Cloud Connector Description: Inability to select the Import Button after updating to the Omatic Cloud Connectors Environment: All Version...
Mon, Oct 14, 2019 at 11:17 AM
Notification: Omatic Cloud Currently Unavailable. We are Unable to Connect to Omatic Cloud. This Could be Due to an Issue with Your Internet Connection or with the Omatic Cloud Service. Please Contact Omatic Support for Assistance.
Product: ImportOmatic Description: This solution addresses the Omatic Cloud connector notification Environment: All Versions: All  Answer: This m...
Thu, Aug 20, 2020 at 12:20 PM
Clicking on Import and the Import Window Does Not Open
Product: ImportOmatic Description: This solution describes how to resolve the issue when clicking on Import but the import window does not open Environmen...
Wed, Nov 13, 2019 at 2:01 PM
Error: Required Field Missing: Primary Addressee/Salutation
Product: ImportOmatic Description: This solution describes how to resolve the error:  Required Field Missing: Primary Addressee/Salutation when defaults are...
Mon, Jun 29, 2020 at 9:28 AM
Unable to Connect to SFTP Server in FTP Export Connector
Product: ImportOmatic Connector for FTP Description: This solution discusses using SFTP servers in the FTP connector Environment: Non-hosted Versions: Al...
Tue, Sep 29, 2020 at 1:45 PM
Error: 'Invalid Fuzzy Date' when trying to import in Raiser's Edge
Product:  ImportOmatic  Description: 'Invalid Fuzzy Date' exception when importing from .xls  and .xlsx files Environment: All Version: ImportO...
Fri, Jul 16, 2021 at 7:40 AM
Error: [CImport_Process_xx.x] in Import
Product: OmaticImport Description: This Process can be used if any of these errors appear  Index was Outside the Bounds of the Array[CImport_Process_02.5] I...
Fri, Jun 25, 2021 at 9:32 AM
Error: Required Field Missing: First Name
Product: ImportOmatic Description: Occurs when there is a discrepancy between the constituent id listed in the file and the id existing on the con...
Tue, Aug 3, 2021 at 12:17 PM