Hi Flora,
I am sorry you are encountering a more complicated issue! In order to properly assist you with this particular issue, I will need to examine the following files: error.txt file, data file, and the IOM profile being used for this import. Please send these files to Support@omaticsoftware.com so that I can better assist you with your issue. When I have a resolution, I will post to this thread.
* It will be named in this fashion: IOM_Profile_Export_.xml
Thanks!
Tiffany
Flora Picoulas
I received this error message when I tried importing a file: Object reference not set to an instance of an object.
Below is the profile I have set up, which I copied and pasted from NotePad since it wouldn't open any other way, and won't attach. I have also attached the excel spreadsheet I tried importing.
Thank you!
Wine & Wishes Sponsor Co
1
Org Name
1
36
-1
Normal
true
2
Title
21
57
1
-1
Normal
true
3
First Name
21
59
1
-1
Normal
true
4
Middle Name
21
60
1
-1
Normal
true
5
Last Name
21
61
1
-1
Normal
true
6
Addressee
21
52
1
-1
Normal
false
7
Salutation
21
55
1
-1
Normal
false
8
Constituent Code Date From
201
-14
-1
Normal
false
9
Address Lines
2
22
ImportOMatic_Dictionary_02
-1
Normal
true
10
City
2
24
-1