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Importomatic error - Open TextFileWriter Must be Called
2 CommentsSorted by Oldest First
Hi Lorin,
This issue has to do with an invalid exception file path in the profile and/or general settings. To fix it you can correct the file path. The issue has been corrected in IOM 3.3.2.3 which was released yesterday so upgrading will prevent it from happening again. The latest version can be found on our downloads page https://www.omaticsoftware.com/Downloads.aspx
Thanks,
John
This issue has to do with an invalid exception file path in the profile and/or general settings. To fix it you can correct the file path. The issue has been corrected in IOM 3.3.2.3 which was released yesterday so upgrading will prevent it from happening again. The latest version can be found on our downloads page https://www.omaticsoftware.com/Downloads.aspx
Thanks,
John
Thank you John, the update worked.
Help Desk Software
by Freshdesk Support Desk
Lorin Richards
I've been using past versions of Importomatic but after downloading the latest version 3.3.2.0 I was unable to run an import as I received this below popup 'An error occurred while trying to write to the errors and exceptions log. Import process stopped. Open TextFileWriter must be called first.'
Has anyone else received this error or have insight as to its cause?
Thanks,
Lorin