Omatic Support

Hi All

 

I dont think its possible from looking at the knowledge base and support forum, but can you Remove an Appeal from a record using ImportOMatic?

 

Generally, we add a Selected appeal on data that goes to telemarketing and use Global Delete function to remove the appeal when the data is returned from calling.  

 

I am managing a list in List Management, and normally we would add the appeal, but List Management doesnt have a global delete function, so anything i add i would need to be able to delete via IOM.  

Attributes is the back up plan, but is it possible to delete Appeals via IOM as well - as the same way as you can attributes - https://omaticsoftware.freshdesk.com/support/solutions/articles/28000006406-how-to-remove-constituent-attributes-using-importomatic

 

Thanks

Erin

Hi Erin,

It is not possible to delete appeals through out of the box functionality, but it would be possible through a customization. Attributes sounds like a good work around.

Thanks,

John