We track scholarships on the school year and we have cadets who receive the same scholarship multiple years. I need to track these as individual relationships which means in some cases they will be duplicated which is what we want. I also need to reciprocate these relationships. In some cases, a cadet may get the same scholarship four years in a row and I need to show four clear relationships to the scholarship (that is its own record) and said scholarship should appear four times as a relationship on the cadet's record.
IOM keeps trying to match them and will overwrite the info I have in place from last year if there is a single match. If there are multiple matches, it excepts the data out with the error "Individual relationship could not be updated because 2 existing relationships matched."
I have up to 2500 of these to import at any given time and need a solution. Am I missing a setting somewhere to ignore current relationships and add as new with reciprocal? I might be able to come up with a workaround with a new type of relationship that needs to be globally canged once imported but I really hate to add yet another step to this already unfun process.
I don't have in my dupe search results screen, the button "Add Duplicate Relationship", and I have the same problem for Kim but for Organisation Relationships. What can I do with the error: Organization relationship could not be updated because 2 existing relationships matched.
This discussion was 5 & 7 years ago. Where can I find the resolution? Thanks!