Import file selection control not visible in the dialog box
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David Seeto
started a topic
almost 6 years ago
I've been experiencing a strange problem lately - not sure if it's related to Windows 10 or not.
In the Import dialog box, the text is all a bit larger than normal and the button for the File to import selection dialog has been pushed out of the visible window: it means I can't select a file to import:
I get this when first starting up ImportOmatic after logging in to Raiser's Edge for the first time in the day on my laptop - generally I've taken it home and used it overnight at home just as a laptop, whereas during the work day I plug it in to a docking station and use two monitors.
Anyways, I have to log out of Windows and sign back in to for it to revert to normal.
I've just got it again now, and I'm not sure what's doing it - it's not fatal, but certainly annoying. Does anyone have any suggestions?
1 Comment
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Steve Schindler
said
almost 6 years ago
Hi David,
In Windows Settings>Display, check to see if your display is set to 100% or something higher. If it's higher, set it to 100% and see if it is still happening.
David Seeto
I get this when first starting up ImportOmatic after logging in to Raiser's Edge for the first time in the day on my laptop - generally I've taken it home and used it overnight at home just as a laptop, whereas during the work day I plug it in to a docking station and use two monitors.
Anyways, I have to log out of Windows and sign back in to for it to revert to normal.
I've just got it again now, and I'm not sure what's doing it - it's not fatal, but certainly annoying. Does anyone have any suggestions?