Omatic Support

Ever since upgrading to version 3.0.0.132 I am occassionaly getting the following exception error message when importing constituents on to RE.

 

Line 1: An exception occurred in the Duplicate Search: Error 5.2: Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

I have never seen this error message on previous versions of Importomatic and their is no valid reason as to why the line is causing an exception.

Any help much appreciated, thanks !

 

 

Paul,

We recently resolved timeout issues with version 3.1. It is available here: https://www.omaticsoftware.com/Forums/tabid/108/aft/1754/Default.aspx

Have installed the new version and all working fine now. Thanks for your help Nic.

Glad to hear it Paul. My apologies you had to update a second time!

Jeff