Hi - I am importing a file with an existing attribute in a constituent record. When I tested the import out if the records currently has this attribute the new data is overwriting this. How do I set up my profile so that it adds a new line even if the attribute description is the same?
You will need to edit your profile and select Constituents in the left hand navigation pane. Then in the section title 'Constituent and Relationship Attribute Updates' on the row for non-unique constituent attributes mark the radio button 'Add new attribute' and save your profile.