Hi James,
As Wayne mentioned, we added the ability to auto-pick to the preferred address when multiple addresses meet or exceed the similarity score. This was added in version 2.7.0. If you need to update, you can find the latest version of ImportOmatic here.
In your profile, under Addresses you'll select to Update addresses that meet or exceed the Similarity Score and have the same city, state, ZIP with new address data and then If multiple addresses qualify, autopick based on address type or if one is preferred.
James Norman
Hi all,
I might be missing something simple here but at the same time I may have read that this is a genuine issue for some people......
When running donation files in using IOM and the record has existing multiples of the same address (e.g preferred and alternate are the same), IOM always brings up Advanced Address Processing asking me which one I want to update even though the address match in the incoming data is 100% and the address doesn't need updating at all. Where there is only one matching address on the record, IOM matches it and I do not have to intervene.
Any advice would be great!
Thanks!
James