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How do I remove a Constituent Phone no/Email address?

Hi Omaitc fans!

I have a question... we are able to add Email address  and Phone numbers to a constituent record.. all good. 

But we cannot find out how to remove Phone / Email addresses.

The template we use for Importing is:

CONSTITUENT FIELD ID
CONSTITUENT FIELD Import ID
CONSTITUENT PHONE - TYPE
CONSTITUENT PHONE - NUMBER FIELD C
CONSTITUENT PHONE - DNC FIELD D

This imports the details fine and it looks great. But we cannot see how to remove a particular email address or phone number (say Remove "Work-1"). 

Ideally on import we would like to specify an IMPORT ID, for the Phone Number too, but gather we must use the Phone Type to specify the particular Phone/Email record.

We would be very grateful for any help or suggestions with this.

Thank you,
Ryan Davies



Hi Ryan,

Current functionality does not include removing phone numbers and email addresses. But there is a suggestion on our UserVoice site, which you can vote on.

Also, we do have a very robust API within ImportOmatic (it's free!) that could possibly accomplish these tasks. Do you have a programmer on your staff? If so, have that person check out the API documentation to get them started.

If not, we have some talented staff that could help research this with you based on your desired outcomes. 

Please let me know if you have any questions!

Thank you,
Amanda
Omatic Support

Thank you for your prompt response Amanda.

We are hosted, so our options for bespoking a somewhat limited.

We'll see if we can find another approach.

Thanks again for responding quickly, it was very much appreciated.

Ryan
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