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Tribute workaround and IOM

Hi there,

In the absence of the Tribute Module, my organization currently employs an alternative process to enter tribute gifts - all tribute information including tribute's address information and salutation, are entered in the Gift's Attribute tab. When pulling letters for tributes, all this information is merged into the letter.

When I import this information into IOM, the gift attributes do not get imported. I'd love to know why this is??

Best,

Joanne

1 Comment

Hi Joanne,

In order to properly assist you with this particular issue, I will need to examine the following files: the data file and the IOM profile being used for this import. Please send these files to Support@omaticsoftware.com so that I can better assist you with your issue. When I have a resolution, I will post to this thread.

To send your IOM profile, please follow these steps:

* Go to IOM Configuration
* Highlight the name of the profile you are using
* Right click on it and choose to export
* Send the .xml file that is created
* It will be named in this fashion: IOM_Profile_Export_.xml

Thanks!
Amanda
Omatic Support
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