I've noticed a slight issue with the way new addresses are being added to records via ImportOmatic and im hoping someone can help.
I have set up our imports so that when adding a new preferred address, the "Send mail to this address" checkbox is unticked on their old address - which i assumed meant that this box would be ticked on the new address that is added. However it isnt..
On further investigation, it appears that no addresses imported by ImportOMatic have this tick box checked, and i cannot see how to make importomatic tick it? Any ideas?
We are on version 22.214.171.124, upgraded about a week ago
My apologies for the delay!
In the meantime, you can add a virtual field to check the "Send mail to this address" box. To do this, go to Virtual Fields in your IOM profile. Right click and choose "Add virtual field."
The field will be set up like this:
Field Name = YES
Record Type = Constituent Address Field
Value Type = Send mail to this address
Function = Static Field
The rest of the columns will remain blank.
Please let me know if I can be of further assistance.