Our support department occasionally hears from clients that are frustrated with the somewhat lengthy file upload and download process in the hosted environment. Fear not, there is a better way... Filezilla! 

Chime in if you are already using this awesome freebie software and love it! 

Here is how to get started:

http://www.blackbaudknowhow.com/the...osting.htm

https://www.blackbaud.com/kb/index?...d=BB716509