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Incomplete Address Update


We receive a file from the Post Office that contains records where the address in undeliverable.  Our manual process is to open the constituent address, and change the type to Incomplete Home.  Any suggestions as to how I can use Import-O-Matic, matching on constituent ID, to do this?

Thank you!
1 Comment

Hello Bridget,

You can use IOM to change the address type to 'Undeliverable'. You will need address fields in the file in addition to constituent id so that IOM can match to and update the existing address. For example, your file may look something like:

Const ID,First name,Last name,Street,City,State,ZIP,Addr type

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