Hello,

I can't open any file in the IOM Update folder. I would to see membership import user guide. Can you please show me where is the guide and how to open it?

Thanks,
Jackie Li  

Hi, Jackie,

Your user account on the website did not have the full permissions necessary to be able to access the secure client areas. I have updated your account, so if you log back in and go to the Forums tab, Import-O-Matic Updates, then the first item there is the most current User Guide. You should now be able to access this link and download the .pdf file.

Thanks,

Tiffany