We set up an import for new constituents which adds new regular gifts to a batch. We then did the same but for exisitng supporters and now we have an error log saying the schedule fields are required but the gift info is the same as the other import i.e. new regular gifts which works fine without these fields. Anyone know why this is happening?
Thanks Liz
1 Comment
M
Melissa Graves
said
almost 10 years ago
When you have any error messages you should contact support - they often can pinpoint it in just minutes.
Elizabeth Hall
We set up an import for new constituents which adds new regular gifts to a batch. We then did the same but for exisitng supporters and now we have an error log saying the schedule fields are required but the gift info is the same as the other import i.e. new regular gifts which works fine without these fields. Anyone know why this is happening?
Thanks Liz