"Add As Is" button disabled on Advanced Address Processing Form
started a topic
over 9 years ago
With the new version that includes support for de-duping relationship records, some users are confused when they are presented with the Advanced Address Processing form for an address update and the "Add As Is" button is disabled. This is because it is importing the address for the relationship record, and relationships in RE can only have one address. Therefore, if the address is different than the existing address, the only options are to ignore the new address or update the existing address, as adding another address to the relationship is not an option.