Hi, The file I need to import from Convio consists of an import ID for each record. I remember from my training that we should ignore import ID's so that's what I did in the configuration field mapping. None of the records were imported with the error below:
Line 1: No record could be found for the specified ID: '110202-CO-A1170461'
Please advise.
Thank you!
1 Comment
T
Tiffany Theissen
said
over 10 years ago
Good afternoon, Quincin,
This is a problem best addressed by our Support Team, through the support channels. Please send an e-mail to Support@omaticsoftware.com and include the following files, as attachments, or create a case on the website and upload the same files, so that we may assist you:
1. The error.txt 2. The data file you are attempting to import. 3. An export of your profile (right click on it in the list and choose 'Export Profile")
Quincin Chan
The file I need to import from Convio consists of an import ID for each record. I remember from my training that we should ignore import ID's so that's what I did in the configuration field mapping. None of the records were imported with the error below:
Line 1: No record could be found for the specified ID: '110202-CO-A1170461'
Please advise.
Thank you!