Import processing-Buttons not visible when screen font size set to Medium 125%
A
Art Bryman
started a topic
almost 10 years ago
In Windows 7, I have my display set to 125% magnification (Medium). As a result, I can't see any of the buttons when I do Import Processing. This only began after I installed version 2, and was fine under version 1.9. Raiser's Edge in general has issues with 125%, but those issues are minor - here, I have to tab and guess where to hit enter to execute an import. Please let us know when this gets fixed!
Yuck! Thanks for letting us know Art, we'll have it fixed in the next maintenance release!
N
Nic Bourne
said
almost 10 years ago
Hey Art,
For windows 7 users there is an additional option that resolves this problem.
Windows 7 by default leaves the "Use Windows XP style DPI scaling" option checked. If you uncheck this box things will start to look normal again. This may still be an issue for users running Windows XP and we will look into that.
A
Art Bryman
said
almost 10 years ago
Sadly, while I can get to that screen, the checkbox is greyed out, and I cannot uncheck it. I've tried signing in as Admin, but that didn't work. Please fix this!
Another temporary option may be setting the font size back to 100% and the decreasing your screen resolution to get a larger size. Thanks for your patience as we get this new version tested and released.
Art Bryman
In Windows 7, I have my display set to 125% magnification (Medium). As a result, I can't see any of the buttons when I do Import Processing. This only began after I installed version 2, and was fine under version 1.9. Raiser's Edge in general has issues with 125%, but those issues are minor - here, I have to tab and guess where to hit enter to execute an import. Please let us know when this gets fixed!