We rely heavily on the "Has No Valid Address" checkbox on the Bio 1 tab. It is our primary suppression for bad addresses, and we use it systematically throughout every portion of our system, including suppressing bad addresses from receipt mailings. We're also finding IOM to be a great tool for importing new addresses.
However, right now IOM does not offer a way to uncheck the "Has No Valid Address" box during the address update process. Any other orgs out there using IOM that have noticed a similar issue? How have you handled it?
Right now we're manually running a query to find those whose address was just updated yet the "Has No Valid Address" checkbox is not unchecked. Often, however, that query happens after our receipts have already been mailed.
We'd love to hear from each organization out there for whom this is an issue - let's build a (friendly feedback) case for IOM to incorporate this change into one of their upcoming updates!
Would it also be possible to include added processing controls such as changing the address type (ie Home to Former) , unchecking the 'send mail' box, adding start and/or end dates for addresses?
Raiser's edge itself uses a functionality where the old address is copied as an alternate (auto populating the type and end date fields) leaving the preferred address to be edited at will.