Hi Philip,
Are you having an issue with IOM API code that is being used for Membership processing? If so, you might want to post that portion of the code here so that others can assist you with it. Also, if you will post the obfuscated portion of the error (after the "-->") we can run it through a translator and get some more information on the exact nature of the issue.
If you are not using API code for Membership processing, we will need to see the data file (a single row that is giving you an error will suffice), the IOM profile, and the Error.txt file, to best assist you. Please send those items to Support@OmaticSoftware.com and we will open a case for you.
To send your IOM profile:
* IOM Configuration
* Highlight the name of the profile you are using
* Right click on it and choose to export
* Send me the .xml file that is created
* It will be named in this fashion: IOM_Profile_Export_.xml
Thanks!
Tiffany
Hi Tiffany,
Thank you for your answer. I got caught up in another part of the project and could not reply until now. Below you will find the error message I am getting. I want to start with this first and see if this helps us any further:
Line 3: Required Field Missing: Status [Object: 'CMembershipCard', PK: '2880', Import ID: '00001-570-0000002880', Field: 'Status', Value: ''] -->#=qzhbzjoOYU44udfQBoXdVrvcNlgqjHR9oVnOeVqMrQmk=.#=qZjOJQ2wO$tl5qhJXOmuDtg==().
I am using the API to validate & correct some of the data in the row but then IOM is supposed to issue the membership based on the new data in the row. I will do some more testing and any useful results until can get some more data about the error msg.
Thanks.
Philip
I also created a new Profile based on the original import file but just mapped the constit ID and the Membership fields. It generates the same error. This means it is not an API error. I have send the profile to the email you indicated.
Philip Stender
I am importing gifts and some gifts have memberships attached to them. This usually goes fine unless I am renewing a membership of the same type.
Example:
Current membership: 'Paid Annual'
New membership: 'Paid annual'
I am setting the transaction type to : Renewal
For some reason IOM gives me this error in the error file:
Required field missing: Status[object: 'CMembershipCard', Pk '263832', Import ID: '00001-570-...', Field: 'Status', Value: ''] -->......
I don't want to do anything with membership cards. I don't get this error on upgrades or new membership. So I don't know why it is giving this error on same renewals. (I did try to set the membership transaction to 'Renewal-Same)
Any suggestions or hints are appreciated.
Thank you.