Hello! We recently upgraded to IOM v220.127.116.11. We'd really like to get configured to use the MailChimp Connector. However, the connection between MailChimp and IOM doesn't seem to be functioning properly. I am able to generate an API key in MailChimp and then get a "successful" connection when trying to create a new profile within the IOM application. However, the drop-down menu for the Lists is blank. In other words, it is not reading the mailing lists we've got set up in MailChimp. See screenshot:
When I look through my MailChimp account I do not see that Omatic software is one of the available integrations.
Any ideas or advice?
Thanks for the response. I tried your suggestion and clicked out of the drop-down list, letting it sit for as long as 10 minutes. The list of Lists still did not populate. It never looked different than the screenshot I provided earlier...
Any other suggestions or ideas would be greatly appreciated!
I added an all-new list to Mail Chimp with just one test email address, and tried again with IOM...still no lists are populating...
I wanted to update the post with a link to the updated MailChimp connector with a fix for this issue you reported.
Thanks, Amanda. Steve sent me the link last week and we've got it updated. All is working well, now!
I spoke too soon. Once I got the profile fully configured and attempted an import, I received an error message (see below) very similar to the one I received when I first posted to this forum (invalid integers, etc.). Could it be a code error again? Or have I missed something in the import process? Your advice is much appreciated!
Hello! Are you sick of me yet :)?
Next issue: I'm attempting an Export (just a very small single constituent test), and continue to encounter an exception. The exception error says:
Export Error File
IOM Version: 18.104.22.168 RE Version: 793.5782.11
Profile: EXPORT test
Export Source: RE Query
Export Connector: MailChimp - Subscribe
Record 1: Unable to subscribe record to the MailChimp list: Invalid Resource - The resource submitted could not be validated. For field-specific details, see the 'errors' array.
Mail Chimp says the following when encountering the error:
The resource submitted could not be validated
I just installed that connector this morning and it says it is the same version. Or is it not version 22.214.171.124?