Wonderful Customer Service as usual!
The only thing I would add is that the person in question didn't even open the profile (as far as I can tell). They just opened IOM and that was enough to wipe everything. Scary!
I have made sure that they installed the newest version so hopefully it won't happen again.
Thanks!
Wayne Pozzar
I seem to have lost all my virtual columns and code in my test profile...
I don't think I did anything special. The only thing that happened out of the ordinary is that I left RE running an import overnight and it crashed. That shouldn't touch IOM though.
When I "right click to add a new virtual column" it starts the letters where I left off (M in this case) but none of the old columns are there. The code looks like I had never added anything to it.
Is this an issue with installing updates on other computers or something? I seem to remember something like that once.
I'll let you know if I track anything else down, just wondering if you had seen this behavior before?
-Wayne