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Reoccurring merges of Duplicates

“Using MergeOmatic to clean up duplicate records. I am finding that several are recurring as duplicates. Notes in Survivor record in RE document the merge. Some are even showing repeated merges. Still the non-survivor record remains in Raiser's Edge and the next time we run a scan the same records occur again. “


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I have noticed this on occasion also. For me at least it appears to happen when the two records I have merged have conflicting Gift Aid (Tax) Declarations. Not found any other reason, and MOM does not flag it up as a merge error, so it looks like everything has been merged successfully.



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Same as Helen. The only thing I have found is the tax declarations.

This happened to us a lot during solicitor merging. The duplicate record would just end up being marked as inactive instead of getting merged.

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