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Planned
Ability to ignore a record
1 Comment
Hi John,
Thanks for the idea!
We'd love to hear from more users, because I think this is an idea that could benefit a lot of different scenarios. I've added some questions below, and please reply if you're interested!
- What is the use case your organization has to need to omit some records?
- Do you find that a single field/qualifier is enough or do you usually consider a few factors together before wanting to skip a record?
- What would you expect to happen with that record? Drop it into a separate bucket from "good" records? Discard entirely? Something else?
- Do you need a historical record of which records were removed from the process? How far back do you need to track this information?
Amanda Tetanich
Senior Product Manager | Omatic
Help Desk Software
by Freshdesk Support Desk
John Guerriere
When pulling data into SF there are times when a user wants to ignore or skip a record and not pull it into SF. Use case for this is a list of contacts or oppts with a field value that indicates they are not valid or at the level required for adding to the SOR.