We will be releasing a change to the Luminate Online Connector on Wednesday, July 7, 2021. This affects users who are currently using the Import TeamRaiser Registrations formula type, to import Luminate Online TeamRaiser Registrations to Salesforce Contacts.
The change we are making will allow you to map to Opportunity Contact Roles (OCRs) within the formula type above. This change is most beneficial within formulas where the primary registrant has the Opportunity located on their record and their guest has the OCR located on their record; we believe this change is beneficial, so we are introducing this capability for all customers. This change will affect existing formulas, however we have determined no additional changes are necessary on your part to continue using them. To map OCRs, you’ll need to edit the existing formula field mapping and map to fields within the OCR section.
To learn more about adding and removing objects within formulas, please review this Knowledgebase article: https://omaticsoftware.freshdesk.com/a/solutions/articles/28000020894.
The following Knowledgebase article reviews how to use relationship mapping:
If you have any questions or concerns, please let us know.
This work has been completed.