Product: MailOmatic for Schools
Description: This solution describes how to resolve the error: Index set outside the bounds of the array when importing payments from Diamond Mind
Environment: All
Version: All, with Diamond Mind Integration

Answer:

This error can occur if there is an extra or different character in the name field in the Diamond Mind file. The column to check is AM.

For information on how to download transaction files, please contact Diamond Mind.

For additional information regarding MailOmatic for Schools, please visit the MailOmatic for Schools User Guide.