Product: MailOmatic for Schools

Description: This solution describes what to do when the error and exception file is not being created in hosting.
Environment: Hosted
Version: All


In MailOmatic for Schools, go to Settings. On the General tab, select the box to Continue sending emails when an error occur and log exceptions to file and choose a path in the hosted environment for the files. It is recommended to choose a folder as close to the root folder as possible as MailOmatic must have rights to write to the location.

If a valid path is specified, and a file is not being created, you will want to contact Blackbaud Hosting Support.

Alternately, deselect this option to receive a pop up message with the error.

For additional information regarding MailOmatic for Schools, please review the 
MailOmatic for Schools User Guide.