Product: SegmentOmatic
This solution discusses using calculated recency in a segmentation
Environment: All
Version: All


For more information on creating hierarchy templates, please see this solution.

When adding from a Calculated Recency template, the generic ranges will be converted into actual dates based on today’s date (i.e. the date you added that segmentation to the profile, not the date you ran or refreshed the profile).

If you're running a segmentation and want to calculate the recency based on today, highlight the hierarchy template and delete it. Then add it back on. This will calculate the date based on today.

For additional information regarding SegmentOmatic, please review the SegmentOmatic User Guide.