Product: ImportOmatic
Description: This solution describes how to resolve the error: Unable to save profile: Gift batch number can only be mapped when gifts are not being imported into batch
Environment: All
Versions: 2.3 and higher
Answer:
When mapping a gift batch number from the data file, the gifts must be imported directly to the constituent's record. This cannot be set when importing to RE Batch.
To import the batch number from the data file, remove the option to import to a batch in Gifts in the left side navigation pane.
To import the gifts to a batch, and allow RE to set the batch number, set the batch number from the data file to Ignore in the Field Map.
Refer to the ImportOmatic User Guide for additional information.
Description: This solution describes how to resolve the error: Unable to save profile: Gift batch number can only be mapped when gifts are not being imported into batch
Environment: All
Versions: 2.3 and higher
Answer:
When mapping a gift batch number from the data file, the gifts must be imported directly to the constituent's record. This cannot be set when importing to RE Batch.
To import the batch number from the data file, remove the option to import to a batch in Gifts in the left side navigation pane.
To import the gifts to a batch, and allow RE to set the batch number, set the batch number from the data file to Ignore in the Field Map.
Refer to the ImportOmatic User Guide for additional information.