Product: ImportOmatic

Description: Occurs when using enhanced package/appeal processing functionality with a translation method of "The Raiser's Edge"

Version: All

Environment: All

Answer:

Displayed Error: 

Error: The specified appeal could not be found. The appeal has either been deleted or you do not have rights to view it. [Object: 'CAppeal', PK: '-1', Import ID: '', Desc: ''] -->BBREAPI.CAppealClass.LoadByField(bbAppealUniqueFields lUniqueField, Object vFieldValue)-->ImportOM.CImport.#=qhoO8tbncHFvxVHoEWAYtjPNC45hDUEj8T65pMs0Enzs=(CGift& #=qP6lgN5rRMV4WyI5_0k9KxA==, String #=qzhAUJUu0bRRdPIqHN_EiSw==, CGiftSplit #=qUnukNTo7PZqmH5FgemjBIg==)-->ImportOM.CImport.#=qFSlqmYdhZOlwCLqtyTKA$r9ZzOmFHF1dJYl0$vxxZ1

The Translated Error: 

The specified appeal could not be found. The appeal has either been deleted or you do not have rights to view it. [Object: 'CAppeal', PK: '-1', Import ID: '', Desc: ''] -->BBREAPI.CAppealClass.LoadByField(bbAppealUniqueFields lUniqueField, Object vFieldValue)-->ImportOM.CImport.GetMasterIDInformation(CGift& oGift, String sMasterID, CGiftSplit oSplit)-->ImportOM.CImport.#=qFSlqmYdhZOlwCLqtyTKA$r9ZzOmFHF1dJYl0$vxxZ1

This error is related to the selection of the record type to use as the "Master ID" being incorrectly selected. 

To resolve, determine which of the following is the correct record type selection for the "Master ID": 

a. Fund

b. Appeal

c. Package

Ensure that your selection is the record type for the value being imported in the column that is mapped as the "Master ID" in your IOM profile. 

Please refer to the ImportOmatic User Guide for additional information.