Error: Gift Batch Exception An Exception Occurred While Creating a New Gift Batch: The Specified Batch Header Could Not be Found. The Batch Header Has Either Been Deleted or You Do Not Have Rights to View It. :

Error: Gift Batch Exception An Exception Occurred While Creating a New Gift Batch: The Specified Batch Header Could Not be Found. The Batch Header Has Either Been Deleted or You Do Not Have Rights to View It. Print

Modified on: Wed, Oct 16, 2019 at 9:07 AM

Product: ImportOmatic

Description: Occurs after updating to version 7.95 of The Raiser's Edge

Environment: All

Version: All

Answer:

The gift batch template is selected to be used but is not populated with an actual template selection within the IOM Profile Navigation pane processing rules.

To resolve:

Go to IOM Configuration
Open the Profile that is producing the error
Highlight "Gifts" in the left hand profile navigation pane
Populate the batch template field with the template of choice
Save and close

Location of batch template field:

Image: https://iom.uservoice.com/assets/97139205/Batch%20Template%20Field.png

Refer to the ImportOmatic User Guide for additional information.

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Error: Gift Batch Exception An Exception Occurred While Creating a New Gift Batch: The Specified Batch Header Could Not be Found. The Batch Header Has Either Been Deleted or You Do Not Have Rights to View It. Print

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