Product: ImportOmatic
Description: Incoming Address Data is not being automatically matched to existing address record although 100 point match is showing
Environment: All
Version: All

Answer:

Although the similarity score is showing a 100 point similarity, there is a difference between the incoming address and the existing address concerning the city, state, and or zip fields.

The similarity score is only looking at the five lines of address data, it is not looking at the city, state, and zip field when it assigns the 100 point match value. Any change in the city, state, or zip will however prompt a manual inspection of the incoming address record.

Please refer to the ImportOmatic User Guide for additional information.