Product: ImportOmatic
Description: This article discusses how to update an existing membership record
Environment: All
Version: All
Answer:
In order to update an existing membership record, there must be some type of activity recorded for it (i.e. a renewal).
As a work around, you can "update" the expiration date, and import the same expiration data that was previously on the membership.
For example, if updating the Membership ID for existing memberships, map the Membership ID and expires on Date:
Set the Membership settings to match by Program or Category or Both:
Import the desired expiration date which will allow you to update the membership. This will be recorded as a renewal.