Description: This solution discusses the inactive Payee Match field in the Positive Pay Settings View
Environment: All
Version: All
Answer:
This field is only enabled for specific Bank formats. It is not an optional field or selection. If your bank requires this field and the Payee Match is grayed out, please contact our Support team and create a case to provide the Bank Specifications sheet that requires this formatting.
For more information, please reference the PosPay User Guide.