Product: ImportOmatic

Description: This solution describes how to resolve the Error: 403. Technical info:{"errorResponse":{"code":"1","message":"Unableto process request."}}

Environment: All

Versions: All

Answer: 


This error occurs when exporting to a Luminate Online administrator record from The Raiser's Edge.


This Blackbaud Knowledgebase solution explains that due to security reasons, administrator records cannot be updated via upload in Luminate Online.


Refer to the ImportOmatic User Guide for additional information.