Product: ImportOmatic Connector for Luminate Online

Description: This solution describes how to resolve the Error: Unhandled error in destination connector while processing record. Error Message: An item with the same key has already been added.

Environment: All

Versions: All

Answer: 


This error occurs when exporting to Luminate Online from The Raiser's Edge and the same field in Luminate is mapped twice. For example, accidentally mapping two different fields to ConsId - Match.


Each LO field should only be mapped once. Examine the mapping carefully and adjust the fields.


Refer to the ImportOmatic User Guide for additional information.