Product: ImportOmatic

Description: This solution describes how to resolve the Error: An Active X control on this page might be unsafe to interact with other parts of the page

Environment: Self - Hosted Clients Only

Versions: All

Answer: 


When clicking on ImportOmatic you may see a Windows Security Warning popup.


This is a Windows security warning that is a result of a Windows 10 update. To resolve, follow the steps below.


  1. Press the Windows Key +R to launch the Run dialog, and then type INETCPL.CPL and hit Enter
  2. Click the Security tab
  3. In the Internet Zone, click the Custom Level button (toward the bottom)
  4. Set Initialize and script ActiveX controls not marked as safe to Allow (about 1/3 down in the list).

**Note: The issue happens also with MacOS with Raiser's Edge.